Petaluma

FAQs and additional information about our nutrition, research, sustainability, and company 

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Orders will be fulfilled the same day if placed before 11 am local time on business days (Monday - Friday excluding holidays). Otherwise, orders will be fulfilled the following business day.  

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number into our tracking page. Tracking information may not be immediately available after your order is placed. It can take up to 12 hours for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later.

How do I track my order?

We are happy to assist with instructions on how to skip or reschedule your next order. 1. Login into your subscription account here. 2. Click [Skip] or [Reschedule] buttons under your next order date. 3. Confirm that you want to skip or select the du

We are happy to assist with instructions on how to skip or reschedule your next order.1. Login into your subscription account <a href="https://www.feedpetaluma.com/tools/recurring/login">here</a>2. Click [Skip]&#xA0;or [Reschedule]&#xA0;buttons under your next order date3. Confirm that you want to skip or select the duration of time to delay the shipment

How do I skip a subscription shipment?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account here. 2. Choose the appropriate subscription (if there is more than one) and click [Manage this subscription]. 3. Click [Cancel Subscription] at t

We are happy to assist with instructions on how to cancel your subscription.1. Login into your account <a href="https://www.feedpetaluma.com/tools/recurring/login">here</a>2. Choose the appropriate subscription (if there is more than one) and click [Manage this subscription]3. Click [Cancel Subscription]&#xA0;at the bottom of the page.4. Select your cancellation reason and confirm the cancellation.

How do I cancel my membership/subscription?

We offer fast and free shipping for orders over $50 within the contiguous United States (does not include Hawaii, Alaska, or US territories). Orders under $50 have a $5 shipping fee

We offer fast and free shipping for orders over $50 within the contiguous United States (does not include Hawaii, Alaska, or US territories).Orders under $50 have a $5 shipping fee

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NUTRITION & HEALTH

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PLANT-BASED NUTRITION

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How do I track my order?

How do I skip a subscription shipment?

How do I cancel my membership/subscription?

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