Petaluma logo
Petaluma logo

Track order

Get more information

Categories

NUTRITION & HEALTH

SAFETY & QUALITY

PLANT-BASED NUTRITION

DEHYDRATED CHEWS

GETTING STARTED

SUSTAINABILITY

SHIPPING, REFUNDS & SUBSCRIPTION

Articles

See all

How do I cancel my membership/subscription?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account here. 2. Choose the appropriate subscription (if there is more than one) and click [Manage this subscription]. 3. Click [Cancel Subscription] at t

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

How long does delivery take?

Orders for food products will be fulfilled the same day if placed before 11 am local time on business days (Monday - Friday excluding holidays). Otherwise, they will be fulfilled the following business day. Shipping times vary from 1 - 5 business day

Do you offer free shipping?

We offer fast and free shipping for orders over $50 within the contiguous United States (does not include Hawaii, Alaska, or US territories). Orders under $50 have a $5 shipping fee

Get support