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I have too much food. How do I delay my next food shipment date or adjust my delivery schedule?Updated 6 months ago

You can manage your subscription, including adjusting your subscription frequency or pushing back your next shipment date, within our customer portal.


RESCHEDULE OR SKIP NEXT SHIPMENT


To RESCHEDULE:


1) Login to your Petaluma account and click on the "View your next order" box on the left-hand side
2) Click on the "Reschedule" button



3) Set the date you'd like your next order to ship. Select to delay your next order by 1 week, 2 weeks or choose a specific date, then click "Save changes" and you're done!



To SKIP:


1) Login to your Petaluma account and click on the "View your next order" box on the left-hand side
2) Click on the "Skip" button



3) Click "Yes, skip this order" button in the window that appears. Your next scheduled shipment will remain unchanged. It will take 2-4 days from the order date to reach your address.

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