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Categories

NUTRITION & HEALTH

12 articles
SAFETY & QUALITY

11 articles
PLANT-BASED NUTRITION

4 articles
DEHYDRATED CHEWS

11 articles
GETTING STARTED

8 articles
SUSTAINABILITY

5 articles
SHIPPING, REFUNDS & SUBSCRIPTION

10 articles

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How do I cancel my membership/subscription?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account here. 2. Choose the appropriate subscription (if there is more than one) and click [Manage this subscription]. 3. Click [Cancel Subscription] at t

How do I skip a subscription shipment?

We are happy to assist with instructions on how to skip or reschedule your next order. 1. Login into your subscription account here. 2. Click [Skip] or [Reschedule] buttons under your next order date. 3. Confirm that you want to skip or select the du

How long does delivery take?

Orders for food products will be fulfilled the same day if placed before 11 am local time on business days (Monday - Friday excluding holidays). Otherwise, they will be fulfilled the following business day. Shipping times vary from 1 - 5 business day

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

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